The Ascend Local Growth System is one defined system, customized to your business. Everything below applies to every client. Read it, then continue to secure checkout.
Service scope and exclusions
Service scope — included
Managed Ascend website with up to 15 standard pages
Mobile-first service and service-area pages
Lead-capture forms, website chat, and clear call buttons
Hosting and standard maintenance
One local business phone number
Calling and texting
Unified inbox and contact database
Missed-call text-back
Instant website-lead response
Business notifications
Automated follow-up for applicable estimate and appointment requests
Automatic stopping rules when a lead replies, books, declines, or opts out
Customer feedback and review requests
Review-request reminders and internal concern alerts
Past-customer reactivation and referral campaigns
CRM lead pipeline
Mobile app access
Standard system configuration and support
Exclusions — not included
Bespoke web applications, custom software, and custom-coded platforms
E-commerce stores, online payments for your customers, and booking marketplaces
Advertising spend, ad creation, and ad management
Domain registration fees
AI voice answering
Additional locations, websites, or major service lines on one subscription
Complex industry-software integrations
Content writing beyond your supplied and approved information
Guaranteed leads, appointments, sales, or revenue
Recurring billing
The Ascend Local Growth System is billed as a recurring subscription of $297 per month, charged automatically to your payment method on the same day each month until cancelled.
Your first charge occurs at checkout and starts your billing cycle immediately.
Receipts for every charge are emailed automatically to the address you provide at checkout.
If a payment fails, the card issuer is retried automatically over several days. If payment is not recovered, the service may be paused or cancelled.
You can update your card, view invoices, or cancel from the billing portal at any time.
Cancellation
The service is month-to-month. You may cancel at any time before your next billing date, and the cancellation takes effect at the end of the current paid month.
There are no cancellation fees and no long-term contract.
Monthly service fees already paid are non-refundable.
On cancellation, the managed website, business phone, CRM access, and automations are deactivated at the end of the paid period.
Website and system ownership
You own your domain, your business data, your lead and customer data, and all content you supply.
You may export your lead and customer data at any time while the service is active.
Ascend retains ownership of its website templates, system configuration, automation architecture, and underlying platform. These are licensed to you for as long as the subscription remains active and are not transferred on cancellation.
Communications and Automated Follow-Up
You are responsible for ensuring the contacts you message have consented to receive communications, and for compliance with applicable messaging and privacy laws.
Automated lead response, website chat, and follow-up messages use the information you supply and approve. You are responsible for the accuracy of that information.
Client responsibilities
Provide accurate business information, services, service area, pricing guidance, and hours.
Supply logos, photos, and any content you want used, and confirm you have the right to use it.
Grant the account access required to connect your domain, calendar, and phone number.
Review and approve the build and automations within a reasonable time.
Respond to leads that are handed off to you — Ascend responds and follows up, but you deliver the work.
Implementation requirements
After payment you sign the complete service agreement, complete the onboarding questionnaire, and schedule your onboarding call.
Standard systems launch within 7–10 business days after Ascend receives payment, completed onboarding information, required access, content, and approvals.
Client delays, incomplete information, major revisions, or separately requested work may extend the timeline.
The system launches as one complete configuration set up around your business details.
Refunds
The subscription is month-to-month and can be cancelled at any time before your next billing date. Monthly service fees already paid are non-refundable, and third-party costs, domain fees, advertising spend, and separately requested work are not refundable.
$297/month
Recurring monthly subscription • Cancel any time
Founding Client OfferFirst 10 qualified businesses: $297/month with no setup fee.
Continuing to checkout confirms you have read the essential terms above — the service scope and exclusions, recurring $297/month billing, cancellation terms, website and system ownership terms, your responsibilities, the implementation requirements, and the refund terms. Ascend does not guarantee leads, appointments, or revenue.
After payment you’ll sign the complete service agreement, complete the onboarding questionnaire, schedule your onboarding call, and provide the business information, content, approvals, and access required to build your system.
